Ron Goch
The Telios Group
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Sample Season Ticket Relocation Forms
March 31st 2008
Q. Could you provide examples of football season ticket seat relocation forms and a best practice for how a football team handles seat relocations?
A. Below are links to two sample seat relocation forms (Georgia Tech and the San Francisco 49ers) and a link to the Miami Dolphins Exclusive “Relocation Day” for season ticket holders:
Georgia Tech Football Season Seat Relocation Form
San Francisco 49ers Season Seat Relocation Form
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Making the Investment in Staff Retreats
March 24th 2008
Q. Do you feel colleges and professional sports teams should host annual staff retreats?
A. Absolutely. Not only are annual staff retreats beneficial, I’d recommend you consider a mid-year check-up where you and your staff go off-site and evaluate the first half of what you’ve done well and what you could improve in the second half.
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Book Recommendations for 2008
March 17th 2008
Q. It’s been a long time since you’ve made a book recommendations and I’m wondering what books you’d recommend from those you’ve read?
A. Three books I’ve read that you may want to check out include: “The Next Level” by David Gregory; “The Advantage Makers” by Steven Feinberg; and “Between Sundays” by Karen Kingsbury.
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Examples of Fan Codes of Conduct
March 10th 2008
Q. Could you provide an example of a fan code of conduct that sports teams use?
A. I’ve included below links to seven codes of conduct resources for an arena (Philips Arena), baseball (Dodgers), basketball (Timberwolves and the NBA), college athletics and a football stadium (UCLA), football (Broncos), Hockey (Aeros), and soccer (D.C. United).
In addition, here’s a story from USA Today titled “Schools Try Hard to Foil Fans’ Curses” that may also be a helpful resource. (more…)
Issuing Credit for Unused Tickets
March 3rd 2008
Q. Do sports teams make it a practice to issue credit for unused tickets?
A. Many sports teams offer season ticket holders credit or the opportunity to exchange unused tickets for future games.
I also answered this question in a blog post in January 2007, which you can access here. I also provided a link to the Yankee’s Unused Ticket Credit Program in that blog entry that you can access from the above link.
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