Treat Secretaries like the CEO
June 30th 2006
Here’s a question to consider: When you speak with secretaries, administrative assistants and gate keepers, do you treat them – each and every time you speak with them – the same as you do your client or main contact?
If so, good for you! If not, why not?
Secretaries, administrative assistants and gate keepers are just as important as anyone else you visit with on a daily basis; and that includes team owners, athletic directors, CEOs, COOs and CFOs!
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Ron Goch, The Telios Group
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