Ron Goch
The Telios Group
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Does Your Job Description Define You?

September 5th 2006

I recently heard someone compliment a co-worker when he said, “She doesn’t let her job description define her. She does whatever it takes and I’ve never heard her complain.”

When I heard this, I thought it was a great way to describe someone who arrives early, stays late and does whatever is needed in order for a customer to have an excellent experience.

We all have worked with someone like this, or maybe you’ve witnessed someone in action who obviously loves their job and who would do anything for anyone.

If the garbage needs to be taken out, this person is the first to step up and deliver. If someone calls in sick, this person volunteers to work a second shift.

What’s the difference between this person and your average business person? Quite simply: their attitude.

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Ron Goch, The Telios Group 

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