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07ba35d692539e27a38aba7e4b1cc85e.js?ver=1713363695 yesterday i posed the question “are you ordinary or extraordinary?” today's question is “have you empowered your business operations team members to say “yes” to your customer's requests?” if so, good for you! if not 07ba35d692539e27a38aba7e4b1cc85e.js?ver=1713363695, why not? if i had to guess, “i'll need to check with my boss” is likely more common than a team member smiling and saying “yes, i can take care of that for you!” why be like everyone else with standard policies and procedures when you can do the unexpected for your customers, standout from your competitors, and deliver extraordinary customer service? ********************************* ron goch, sign up for our free enewsletter, [07ba35d692539e27a38aba7e4b1cc85e.js?ver=1713363695] the