Ron Goch
The Telios Group
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Five Daily Steps to Sales Success
March 12th 2006
Plan Your Day: “Plans are only good intentions unless they immediately degenerate into hard work.” – Peter Drucker
Choose Your Attitude: “Everything can be taken from a man but the last of the human freedoms – to choose one’s attitude in a ny given set of circumstances, to choose one’s own way.” – Victor Frankl
Stay Focused: “The focus should not be on talking. Talk is cheap. It must be on action.” - Howard Berman
Learn Something New: “It’s what you learn after you know it all that counts.” - John Wooden
Follow Up: “Follow up with your season ticket holders and group ticket leaders and ask them how they’re enjoying the season. Ask if they have any questions about upcoming events, their season ticket holder or group ticket leader benefits, or how their parking experience has been so far. This is a great way to not only provide good customer service, but to also obtain feedback about your organization. By listening, you will know exactly what they like, what they want, what they’re having problems with and how you can assist them with their overall experience.” – Ron Goch
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