Ron Goch
The Telios Group
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5 Thoughts for Sales Success this Week

March 31st 2008

Plan Your Day: “Plans are only good intentions unless they immediately degenerate into hard work.” – Peter Drucker
 
Choose a Positive Attitude: “Everything can be taken from a man but the last of the human freedoms – to choose one’s attitude in any given set of circumstances, to choose one’s own way.” – Victor Frankl
 
Stay Focused: “The focus should not be on talking. Talk is cheap. It must be on action.” – Howard Berman
 
Learn Something New: “It’s what you learn after you know it all that counts.” – John Wooden
 
Consistently Follow Up: “Follow up with season ticket holders and ask each how they’re enjoying the season, if they have any questions. And if they have any needs. This provides excellent customer service and is a great way to receive feedback on your organization.” – Ron Goch
 
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5 Thoughts for Sales Success this Week

March 24th 2008

Plan Your Day: “Make no little plans; they have no magic to stir men’s blood and probably will themselves not be realized.  Make big plans; aim high in hope and work, remembering that a noble, logical diagram once recorded will not die.” – Daniel H. Burnham
 
Choose a Positive Attitude: “Wherever you go, no matter what the weather, always bring your own sunshine.” – Anthony J. D’Angelo
 
Stay Focused: “Be dramatically willing to focus on the customer at all costs, even at the cost of obsolescing your own stuff.” – Scott Cook
 
Learn Something New: “I am always ready to learn although I do not always like being taught.” – Winston Churchill
 
Consistently Follow Up: “Make sure you have a system in place to follow up with individual event ticket buyers the next day.  Prepare a game plan for the season – or the year – to follow up with each buyer, collect their information, and provide a bounce-back ticket offer for one or more events.” – Ron Goch
 
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5 Thoughts for Sales Success this Week

March 17th 2008

Plan Your Day: “All the flowers of all the tomorrows are in the seeds of today.” – Author Unknown
 
Choose a Positive Attitude: “A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.”  – Herm Albright
 
Stay Focused: “It can be helpful simply to make a written or mental list of the things you do each day. Then give yourself a mental credit for each of them, however small. This will help you focus on what you have done instead of what you haven’t gotten around to do. It may sound simplistic, but it works.” – David D. Burns
 
Learn Something New: “First learn the meaning of what you say, and then speak.” – Epictetus
 
Consistently Follow Up: “One of the best ways to follow up with your season ticket holders and group ticket leaders is to create e-newsletters – one for season ticket holders and one for group ticket leaders.  Whenever possible, personalize your messages to your recipients.” – Ron Goch
 
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5 Thoughts for Sales Success this Week

March 10th 2008

Plan Your Day: “You can never plan the future by the past.” – Edmund Burke
 
Choose a Positive Attitude: “To be upset over what you don’t have is to waste what you do have.” – Ken S. Keyes, Jr.
 
Stay Focused: “Like sheep that get lost nibbling away at the grass because they never look up, we often focus so much on ourselves and our problems that we get lost.” – Allen Klein
 
Learn Something New: “Learn from your dreams what you lack.” – W. H. Auden
 
Consistently Follow Up: “Follow up with cancelled season ticket holders and offer each a complimentary ticket to an attractive upcoming event where a coach or player is available to greet each person who attends. Have the head coach, owner or athletics director send a hand-written note to each person thanking them for attending and inviting them to re-invest in the team with a special season ticket offer.” – Ron Goch
 
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5 Thoughts for Sales Success this Week

March 3rd 2008

Plan Your Day: “Proper preparation prevents poor performance.” – Charlie Batch
 
Choose a Positive Attitude: “Happiness is an attitude.  We either make ourselves miserable, or happy and strong.  The amount of work is the same.” – Francesca Reigler
 
Stay Focused: “If you focus on results, you will never change. If you focus on change, you will get results.” – Jack Dixon
 
Learn Something New: “Learn from your mistakes and build on your successes.” – John C. Calhoun
 
Consistently Follow Up: “Plan your follow up strategies. Use a combination of mail, e-mail, telephone and personal visits. With each opportunity, provide your potential season ticket holder, group ticket leader or corporate partner with value. This may be presented in the way of an article, complimentary tickets to an upcoming event, or a hand-delivered one-of-a-kind premium item.” – Ron Goch
 
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