Ron Goch
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WOW! Leads to Loyalty
December 9th 2008
“The power of WOW! cannot be understated. WOW! leads to loyalty, referred business, and word-of-mouth advertising. WOW! creates reputation in the most positive of ways, and gives prospective customers anticipation that a WOW! may be bestowed upon them if they do business with you.” – Jeffrey Gitomer
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