Ron Goch
The Telios Group
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Touch Point Best Practices
May 26th 2006
Q. I’m hearing more and more that we need to have more “touch points” with our season ticket holders and fans. Could you provide some touch point best practices?
A. In the Telios Tips blog post on March 7, I provide five touch point best practices here, and also in this blog back on Feb 24 I also provided two touch point best practices when I discussed season ticket holder retention. You can access that blog post here.
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Ron Goch, The Telios Group
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