Ron Goch
The Telios Group
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Phone Success Tactics II
May 16th 2006
Q. What are some tips or strategies for being successful selling by phone?
A. We’re taking this week to answer this question and today’s the second of five installments we will provide this week.
Here are three more success tactics from Jeffrey Gitomer on how to be a winner on the phone:
Determine needs and desires through intelligent questioning.
Use the similar situation technique coupled with a solution.
Try to gain a confirmation that the customer accepts/buys it.
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Ron Goch, The Telios Group
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