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The Telios Group
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Expect Excellence Every Play Every Day

April 14th 2006

Q. I’ve always been a perfectionist, but I’ve learned over the years not everything can be “perfect.”  What recommendations do you have for having high expectations for my staff, but not making them feel like they need to be perfect in all they do?
 

A. I can certainly relate to how you feel.  I’ve always had high expectations for myself and others, and I’ve learned over the years not to expect perfection, but excellence.
 

Those who know me understand I don’t settle for mediocrity, especially when it comes to effort.  I learned through sports to always give the very best effort in all I do – every play, every day.  I’ve carried that with me in all I do.
 

As a coach, mentor, teacher or leader, it’s important to: 1) Clearly communicate your expectations to your team, staff, or students; 2) Expect and model the same expectations of yourself as you do others; and 3) Catch your team, staff, or students achieving excellence and praise them for their efforts and achievements.
 

Your turn to take a shot!
 

How do you set high expectations for your staff and then work together as a team to achieve and celebrate?
 

***********************
Ron Goch, The Telios Group
 

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